Product Help:           (For Services)

To start, either:

Information Sharing      Help Limits

Price: $43 for 1 complaint to 1 business
                   plus a small Success Payment IF you save $500 or more:

                              $50 more for $500 to $999 or
                              $100 more for $1,000 to $1,999 or
                              $200 more for $2,000 to $4,999 or
                              $500 more for $5,000 to $9,999 or
                              $1,000 more for $10,000 or more.
                                        Vehicle buy-backs are $450.

                   Additional complaints about the same problem: $10 for each business.
                        (You can request these when you talk to CX, and pay then or pay on line.)

(It doesn't have to be perfect. Feel free to skip questions or phone instead.)

Your Name:      

Email:   

Street:  

City, state, Zip:        

Home Phone: Area code:     (please put a dash after the first 3 numbers:)

Best Times to call:  

Write what you think is important, then we'll revise it. (CX proved that extremely short summaries work best.)

You don't need to write the details, because we can get them if they become important.

Your Problem: What is the most serious thing they did wrong?

Your Solution: What do you think is fair and would make you happy?

Brand:  

Model:          Year-model (####):

Firm:(first word)           (Rest; abbreviations OK)

Dealer:           Months used:           Miles (thousands):  

How much of a Hassle did you have?  

If this was a real 'Horror,' check:

If you want the product Repaired, check:     If you want it Replaced, check:

If you want an Apology, check:

Product Cost: (whole dollars):           Other money lost (whole dollars) :

If this is a Safety issue:     

Contact: (If you don't know, we'll find out.)

Name: (first)     (last)

Title:  

Firm: (first)      (rest; abbreviations OK):  

Area code, phone (with a dash after the first 3 numbers of the local phone):  

Street:  

City, state, Zip::       

Payment:
                 Credit card from here (with high-level security.)
                 Credit card by telephone.
                 Check by mail.
                 This problem could injure or kill others (no charge for serious public safety threats.)

When you send this, we'll promptly call you to talk about the best way to solve your problem.

Send this to CX:

Problem? eMail or
phone 614.291.9130.

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