A ConsumerXchange Complaint and Response

About:  Wireless One

About:   Barry Casoli

Fixed?:  YES

Consumer's Summary Firm's Summary
Wireless One (Ohio retailer):: Overcharged me when the bad phone service they sold me forced me to cancel. No signal in rural areas. 15 miles to get phone to work. $525 to cancel + $320 for not-usable phone time.  Wireless One's owner agreed to refund $225 of the $645 overcharge. They also called Cingular to encourage them to refund the rest. [CX: consumer said he is a "happy camper."] 

Date of first CX letter:    6/23/2006

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