A ConsumerXchange Complaint and Response

About:  United Parcel Service

Fixed?:  Not yet

Consumer's Summary Firm's Summary
UPS (United Parcel Service) didn't deliver my computer to me. Said they left it at the door of my previous address. Didn't get required signature. Cost me $3,000. UPS: The consumer should talk to the seller in Japan. [CX: they won't talk.] The shipper will receive any claim money and not the consumer. [CX: Inadequate response.]  

Date of first CX letter:    7/8/2006

See how they responded to all CX Complaints:  


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