A ConsumerXchange Complaint and Response

About:  Stanton House Inn

About:  Tog Pearson

Fixed?:  Not yet

Consumer's Summary Firm's Summary
Stanton House Inn (CT) (Tag & Doreen Pearson) called in the police when I said that their bed had been broken before I used it. I was so insulted by the proprietors' comments. They accused me of wrecking their $3,000 bed, tried to keep my bank card.... Stanton House Inn: The consumer had dismantled the new $1,800 bed and supports, without telling anyone. He had an unregistered person in his room all night. He said we should call the police and we, feeling threatened, did. He should apologize, not us. 

Date of first CX letter:    8/31/2006

See how they responded to all CX Complaints:  



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