A ConsumerXchange Complaint and Response

About:  Kenmore

About:  Sears

Fixed?:  Not yet


Consumer's Summary Firm's Summary
Sears Roebuck (Kenmore): I discovered too late that my "new" dishwasher was a lemon returned by an earlier buyer, then sold to me as "new." We found a hidden note on it admitting that. Leaks ruined kitchen, family life. Rude customer service. Top model.  

Date of first CX letter:    9/27/2006

See how they responded to all CX Complaints:  


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