A ConsumerXchange Complaint and Response

About:  Mohawk

About:  Mohawk Industries

Fixed?:  Not yet

Consumer's Summary Firm's Summary
Mohawk Industries: My dream floor is now my nightmare. I picked the (now-bankrupt) dealer/installer because they were Mohawk. Mohawk is acting like it's my fault for picking their dealer. Independent inspection confirmed floor defects.... Rude.  

Date of first CX letter:    4/18/2006

See how they responded to all CX Complaints:  

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