A ConsumerXchange Complaint and Response

About:  Luther Brookdale Chrysler

Fixed?:  YES on 12/12/2006 after 9 days


Consumer's Summary Firm's Summary
Luther Brookdale Chrysler: won't honor the credit promised by the service operation they took over. They didn't do the work and the people who had done it promised not to charge for it. Brookdale Dodge gave him the requested credit, applied to repair work later ordered by the consumer. [CX: good response to CX.] 

Date of first CX letter:    12/1/2006

See how they responded to all CX Complaints:  



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