A ConsumerXchange Complaint and Response

About:  Jsc Speed

Fixed?:  Not yet


Consumer's Summary Firm's Summary
JSC Speed (www.JSCspeed.com): Sent wrong flywheel in its box labeled as right. My car dealership installed it, then discovered it was the wrong size and un-installed it. Won't split my $1,500 cost of their mistake. JSC: Not our fault. The part maker didn't warn that the part would not fit. The installer did not follow instructions to verify fit, then forced the part when it did not fit. Should have installed different part. [CX: Inadequate response.] 

Date of first CX letter:    9/26/2007

See how they responded to all CX Complaints:  


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