A ConsumerXchange Complaint and Response

About:  Internet Lumber Com

About:  Internet Lumber Com

Fixed?:  Not yet


Consumer's Summary Firm's Summary
InternetLumber.com: Sent un-usable flooring. Won't give my $2,400 back. Never sent the size and amount I specifically ordered at extra cost. Took 7 weeks, not promised 4 days. Not connectible, damaged, scratched, warped, broken. Wasted hours on the phone.  InternetLumber: We have no record of complaints. Consumer should have rejected shipment, complained too late, didn't return materials. Materials designed to fit. [CX: Inadequate Response.] 

Date of first CX letter:    1/31/2008

See how they responded to all CX Complaints:  


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