A ConsumerXchange Complaint and Response

About:  Haier

Fixed?: YES on 3/26/2007 after 127 days


Consumer's Summary Firm's Summary
Haier: won't replace but can't fix their Brew Master beer keg dispenser. Never cooled properly. My frozen $200 keg of Hof Brau been in it for a year of service calls. I lost 4 1/2 days of work as a pilot for 8 service calls. "Unserviceable." Aggravating.  Haier: refunded the consumer's purchase price.

Date of first CX letter:    11/16/2006

See how they responded to all CX Complaints:  



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