A ConsumerXchange Complaint and Response

About:  Ford ---

About:  

Fixed?:  Not yet


Consumer's Summary Firm's Summary
Ford: Wrong instructions killed their engine. Said I didn't need an oil cooler to tow a trailer under 2,000 pounds. My trailer was 1,300. Should have warned me about inadequate cooling system. (2002 Ford Escape.)  

Date of first CX letter:    8/17/2007

See how they responded to all CX Complaints:  


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