A ConsumerXchange Complaint and Response

About:  American Standard

About:  American Standard

Fixed?:  YES on 8/31/2007 after 16 days


Consumer's Summary Firm's Summary
American Standard: No toilet. I have to go outside on portable potty. Warranty, but won't replace their cracked, leaking tank. All I get is the run-around. American Standard: Delivered the tank, as requested. 6 days to order, 16 to deliver. [CX: Good Response, except didn't tell him it was coming.] 

Date of first CX letter:    8/13/2007

See how they responded to all CX Complaints:  


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